DoubleTree by Hilton New York Midtown Fifth Ave

The staff was excellent considering they were overbooked by third party booking agencies and even Hilton booking. Many people, like us, had had flights cancelled and were trying to find a room. We booked this room through booking.com, walked blocks with our luggage thinking we had a room and there were actually none available. The staff remained calm and friendly with the crowd of disappointed people as we weren’t the only ones. The staff allowed us to use their mezzanine lobby to rest and figure out what to do. It was a very pleasant experience considering it was midnight and we were frustrated and tired.

location, clean place.

The location was perfect.

Check in was fast and easy. The staff was super nice, location is really good if youre looking to stay around times square